PRIVACY POLICY




Privacy Policy of AroundU


The most people challenges in today’s world is to identify correct choice of your community helpers. This app collects personal data to provide community services like Plumbing, Electrical works, Carpenting work. A2Z community services.

Contact Information

Data owner

CREATIVE SOFTWARES
184, CMK Central, 2nd floor, Upstairs of Bank of Baroda ,
Sathy Road, Erode – 638003.
+91 (424) 4001500
admin@creativesoftwares.co.in

Full Policy

CREATIVE SOFTWARES
184, CMK Central, 2nd floor, Upstairs of Bank of Baroda ,
Sathy Road, Erode – 638003
+91 (424) 4001500
admin@creativesoftwares.co.in

Data collected from users :

Type of personal data this application collects are,

1. Contact number from user to activate and to provide unique reference, one from each user.
2. Email address from only community helpers to inform the policies and for further information
3. Getting device permission to upload photo
4. Getting device permission to send SMS and for call
5. GPS tracking have implemented but will be used when and where required
6. First name, Last name, Address for further contact

This Personal Data will be provided by users with no cost or usage Data collected automatically when using this application. All data requested by this application is mandatory and failure to provide this Data may make it impossible for this application to provide its services. In cases where this Application specifically states that some data is not mandatory, users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which personal data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this application or by the owners of third party services used by this application serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document and in the policy, if available. Users are responsible for any third party Personal data obtained, published or shared through this application and confirm that they have the third party’s consent to provide the data to the owner.

How this application works?

Any helpers can register in this application like Plumber, Carpenter, Doctor, Lawyer, Electrician, Milk man, Septic cleaner , RO Service ….no restriction to register in this application. But regsitered helper will be populated during user search only after admin approval.
Any helper can be searched by Category and Su category based on the District, City and Area.
Means,

In search screen main category can be selected.
Category: Doctor/Tailor/

In next screen, need to select sub category of the selected main category.
Sub category: Cardiologist, Ortho, Pediatrician…/Ladies Tailor, Gents Tailor/Kids Tailor.

Once user selected category and sub category, they need select specific area to get their right choice.
Select District, then select City and Area…there you are to get your right helper, to get your work done.

User will communicate with helpers to get their work done. Community helper or the users of this application are responsible for the work done and get the cost paid by user respectively. But the problematic customer or user will be removed from this application based on the feedback provided by helper and customer respectively.
Only the contact of helper will be shared with the user and user can call the helper based on the helper rating.

User data retention in our application

User data will be available in this application in case of inactive users for consequent years will be removed from this application. User
data will not be shared to anyone. Only user can reach out the helper based on their need.
Phone permission

Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.

SMS permission

Used for accessing features related to the User’s messaging including the sending, receiving and reading of SMS.

Storage permission

Used for accessing shared external storage, including the reading and adding of any items.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Personal Data collected: User Location.

Contacting the User

Contact form (This Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address.

Mailing list or newsletter (This Application)

By registering as helper, the User’s email address will be added to the contact list of those who may receive email messages containing information of application process.
Personal Data collected: email address and phone number.

Phone contact (This Application)
Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.

Personal Data collected: phone number.

Device permissions for Personal Data access
This Application requests certain permissions from Users that allow it to access the User’s device Data as described below.
Device permissions for Personal Data access (This Application)

This Application requests certain permissions from Users that allow it to access the User’s device Data as summarized here and described within this document.

Personal Data collected: Calendar permission, Contacts permission, Phone permission, SMS permission and Storage permission.
Hosting and backend infrastructure

This type of service has the purpose of hosting data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

E2E Networks

E2E networks is a hosting service

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

Direct registration (This Application)

The User registers by filling out the registration form and providing the Personal Data directly to this Application. Personal Data collected: email address, first name, language, last name and phone number.

Social features

Inviting and suggesting friends (This Application). This Application may use the Personal Data provided to allow Users to invite their friends – for example through the address book, if access has been provided – and to suggest friends or connections inside it. Personal Data collected: various types of Data.

Push notifications

This Application may send push notifications to the User.

Unique device identification

This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.
Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System logs and maintenance. For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. This Application does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions and legal references

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

Cookies

Small piece of data stored in the User’s device.